Goods will be delivered to the address provided by yourself on our website, we can deliver to an address other than the billing address, but please note that this criteria must be completed in order for the carrier to deliver there.

Delivery & Packaging Charges are £5.65 + VAT per 30KG.( Mainland UK only, ie England, Scotland & Wales) Deliveries to Remote parts of the UK, Isle of Man, Channel Isles, Ireland and Scottish Islands will incur additional charges as per carrier’s rates for delivery.

We do not deliver to PO Box numbers and cannot be held liable for incorrect recipient’s address. Please make sure that all addresses are correct with the postcode.

You will become the owner of the goods that you have ordered when they have been paid for in full and delivered to you.

We will endeavour to despatch orders within 1 - 4 working days. (Monday to Friday)

Pozy Limited cannot be held responsible for late delivery of goods due to weekends and public holidays, extreme weather conditions, road closures and delivery delays outside our control.

If nobody is at the premises or the premises are closed for any reason, a card will be left through the letterbox advising that the carrier attempted delivery, it will have a telephone number so that re- delivery can be arranged or collection from the delivery centre.

All deliveries must be signed for and dated at the address for which for which they have been consigned.

Would you like to collect your order? Please contact us by email flowers@pozy.co.uk to arrange collection from our Burnley warehouse.